Millennium’s Gloucester and Bailey’s Hotels Join the Fourteen IP Family
Millennium’s Gloucester and Bailey’s hotels deploy Evolution Voice cloud telephony service for hotels across their combined 600 rooms.
Fourteen IP to exhibit at HITEC 2023 Toronto
Once again, the Fourteen IP team will be exhibiting at the HITEC event, this year in the Metro Toronto Convention Centre, Toronto on June 26th-29th. Find out more…
Fourteen IP welcomes the Kinetic Hotel Orlando to the Fourteen Family.
The Kinetic Hotel Orlando deployed our popular Evolution Voice solution across all 400 rooms. Evolution Voice is the chosen solution for major hotel brands worldwide.
AI Enabled Customer Service
According to a recent article by analysts McKinsey and Company, “AI-enabled customer service is now the quickest and most effective route for institutions to deliver personalised, proactive experiences that drive customer engagement.” Find out more…
What AI-driven customer service maturity looks like
According to a recently published article by analysts McKinsey and Company, on the “AI-enabled customer service”, our AI-powered virtual agent solution EVA, has achieved level four on a five-level scale, describing the maturity of a company’s AI-driven customer service.
Large Language Model AI Transforms Hotel Guest Interactions
Large Language Model AI Transforms Hotel Guest Interactions CEO Neil Tolley describes our AI Journey with EVA – Our AI Powered Virtual Agent Solution for Hotels There’s a lot of talk about AI at present, with ChatGPT rightly getting a lot of plaudits (and some concerns) for the simply mind-blowing things it can do. We have already […]
EVA Proves a Hit at Marriott EMEA IT Academy
EVA Proves a Hit at Marriott EMEA IT Academy Event in Jordan The Fourteen IP team recently attended the Marriott International EMEA IT Academy event in Amman, Jordan. The invitation only event was a chance for the entire managed and franchise IT community, alongside trusted partners such as Fourteen IP, to be provided with insight […]
Fourteen IP to Attend Marriott EMEA IT Academy 2023
Fourteen IP to Attend Marriott EMEA IT Academy Event in Jordan The Fourteen IP team are looking forward to attending the invitation-only Marriott International EMEA IT Academy event in Amman, Jordon on the 13th-15th February 2023. As a Marriott IT partner we have been allocated a dedicated space at The St Regis Amman, Astor ballroom […]
Fourteen IP to Exhibit at HITEC 2022 in Orlando
Fourteen IP to once again exhibit at HITEC this year in the Orange County Convention Center in Orlando, Florida
Ten Reasons Hotels are Moving Communications to the Cloud
10 reasons hotels should be migrating their communications to the cloud and the real-world reasons why this could benefit your organisation.
