We are delighted to welcome the recently transformed Courtyard Seattle Downtown/South Lake Union to our Fourteen family. The property is ideally located in the shadow of the iconic Space Needle, across the shores of South Lake Union and at the intersection of Seattle’s technology and culture hub. Enjoy amenities like free high-speed Wi-Fi, flat-panel TVs, ergonomic workstations and soft, pillow-top beds.

Courtyard by Marriott Seattle Downtown /South Lake Union has replaced its Nortel Option 51C on-premise PBX with Evolution voice and IVR across all 250 guest rooms, 17 new Snom IP phones for admin, and back-of-house areas bringing the property right up to date with the latest unified communications solution. EVA has been deployed for all external and internal callers adding intelligent agents to improve guest service and reduce calls to hotel agents by over 50%.