Cloud Telephony
Deployed in over 330,000 hotel rooms worldwide, our Evolution Voice cloud telephony service is the largest and most reliable communications platform designed for the hotel industry.
World’s largest provider of AI and cloud telephony solutions for hotels
Helping hotels worldwide streamline operations and deliver exceptional guest experiences. Delivering technical excellence always.
Simplifying hotel telephony and guest engagement.
We believe hotels have enough challenges without having to manage complex aging telephone systems and endless guest calls. So, we have developed cloud telephony and AI-powered voice assistant solutions to meet the specific needs of hotels and only provide them to hotels. And we think we are rather good at it.
EVA – AI Solutions
With its human-like guest-led voice interactions, our AI-powered Evolution Virtual Agent service (EVA) can reduce calls to your front desk by up to 75%, enhancing guest engagement.
Internet Access
With the ever-increasing demand for guest internet access and the need to replace legacy telephony circuits we offer hotels a choice of connectivity and internet access solutions.
WHO ARE WE?
We are more than just work colleagues, we are a family of people who care passionately about what we do, how we do it, our amazing customers and about one another.
We strive to be the best, should anything not go to plan, we analyse and learn so that we can constantly improve. Find out more.
Resources
Why Hotels are Moving to Cloud Communications
Cloud technology has been around for many years now and businesses across various industries have been switching to cloud hosted communications.
Ten reasons for adopting AI in your hotel
Chances are you’ve read a lot about Artificial Intelligence (AI) in recent years – but what is AI and why should you consider deploying in the hospitality sector.
Spend more time face-to-face with guests
Let our AI Voice Assistant EVA answer guest calls quickly and professionally leaving your front desk staff to engage with more guests face to face.
About Us
Fourteen IP is the leading supplier of hospitality AI and communications solutions, supporting leading hotels and groups worldwide, together with individual and independent hotels.
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