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Evolution Voice™ Hotel Cloud Telephony

Industry Leading Hotel Cloud Telephony

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Evolution Voice™ is our industry-leading hotel cloud telephony platform that has been designed exclusively for hotels, with options for Select/Focused Service hotels, as well as Full-Service hotels and resorts.

With pricing from as little as $1 per room per month, our commercial models allow payments to be reduced, spread over time and we also offer a $0 initial fee option, to help keep your capital spend to an absolute minimum.

Adding and removing licences is a breeze and we can even de-activate guest rooms for a period if you are closed during winter or perhaps during a refurbishment.

Approved by all leading hotel brands Evolution Voice has been deployed in over 330,000 hotel rooms worldwide and offers reliable cost-effective hotel cloud telephony, jammed packed with all the features and functionality a hotel of any size could require.

At the heart of Evolution Voice is our Cisco BroadWorks telephony platform that operates in a carrier-grade environment, that delivers in excess of 99.99999% up time – more reliable than any on-premises based service.

Used in conjunction with Jazzware, our Evolution Voice hotel cloud telephony solution offers call accounting, IVR, guest voicemail and wake up services, providing a flexible, cost-effective telephony service with minimal up-front expense. We also offer emergency alerting and compliance with legislation on Emergency Call alerting.

We have a range of productivity enhancing and cost saving features such as our mobile apps, that allow users to operate from a single device.

Core Features

Call Queuing

Call Recording

Magic User Portal

PMS Integration


Message on Hold

Guest Services


Why Evolution Voice is approved by leading hotel brands

  • Solutions for Select and Full-Service Hotels & Resorts
  • Flexible commercial options
  • No need to change your guest telephones
  • No requirement for new cabling
  • Integration with all leading PMS systems
  • Full integration with Evolution Virtual Assistant (EVA)
  • Fully compliant with Ray Baum and Kari’s Law for 911 calls and alerts

Download your guide to why hotels are moving communications to the cloud

The cloud has grown into a mainstream alternative, with the opportunity to remove on-premises hardware and fixed lines appealing to organisations of all sizes. But why switch to the cloud if you are a hotel?

Magic Portal

Magic Portal

Simplify Administration with our Magic portal

Our Magic portal simplifies the Management and Administration of Guest Interactions in a single Console enabling hotel staff to quickly provide customers with telephone access, implement routine moves and changes and view basic reporting and wallboards for single or multiple properties.

Its intuitive user interface delivers increased efficiency in phone management for both users and Fourteen IP for simple device management of handsets from Snom, Yealink, Poly (formerly Polycom) and more. APIs with Jazzware enable integration with PMS systems for simple management of voicemail and guest accounting.

Futureproof  your hotel telephony

Don't leave the future of your hotel communications to chance - move to the leading hotel cloud telephony solution from Fourteen IP.

About Us

Fourteen IP is the leading supplier of hospitality AI and communications solutions, supporting leading hotels and groups worldwide, together with individual and independent hotels.

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