EVA is our AI powered Virtual Assistant that helps hotels reduce operational costs AND increase guest satisfaction.

EVA is powered by AI & machine learning alongside Natural Language processing and integration with tex, WhatsApp and your hotel systems allowing EVA to carry out tasks quickly and easily 24×7. Tasks that include:

  • Recognise caller Reward Status
  • Housekeeping Request
  • Maintenance Request
  • Reservation Requests
  • PCI Payments
  • WiFi Faults
  • Restaurant Bookings
  • Meeting Room Bookings
  • HR – Staff Sickness
  • Wakeup Calls
  • Maid Status
  • Much more…

EVA has been designed for hospitality and has been proven to reduce calls to agents by more than 50%. Take a look at information here and contact us for more information and to arrange a demo.

Click here for more information about our Evolution Voice Cloud Telephony for HotelsFor more information about this or any of our News Items call us on +44 1942 369196 or for US +1 407 204 1614

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ABOUT FOURTEEN IP

Fourteen IP is a Global Carrier & Systems Integrator to the Hospitality Industry providing Cloud Telephony & Guest Internet solutions across, Europe, North America & Mexico

Our Evolution Voice solutions serve over 330,000 guest rooms in 24 countries providing cutting edge PBX, SIP Trunking and AI Solutions to the hospitality industry around the world.

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