According to a recently published article by analysts McKinsey and Company, on the “AI-enabled customer service”, our AI-powered virtual agent solution EVA, has achieved level four on a five-level scale, describing the maturity of a company’s AI-driven customer service.
Large Language Model AI Transforms Hotel Guest Interactions CEO Neil Tolley describes our AI Journey with EVA – Our AI Powered Virtual Agent Solution for
How has business been in 2022 Neil? It’s been a rollercoaster year, as we all came out of covid, we could see the demand for
Fourteen IP shines the spotlight on its Customer Experience. Customer Service is at the top of the agenda for Fourteen IP. Since the business celebrated
Fourteen IP exhibiting at the Choice Hotels annual convention in Las Vegas May 3-5, 2022 Fourteen IP is pleased to be attending and exhibiting at