INTRODUCING EVOLUTION VIRTUAL AGENT
Our AI assistant EVA is here and is transforming the hospitality industry by reducing costs whilst increasing guest satisfaction.
EVA uses advanced AI to learn what and how yours guests require; it doesn’t not just use Voice as it can communicate with your guests using WhatsApp and Facebook messenger. EVA integrates with your existing housekeeping and maintenance software and can reduce calls to human operators by more than 60%.
Eva allows you to concentrate on providing your guests the personal touch by dealiting with all your main enquiries and requests. EVA works with Evolution Voice, SIP trunks and legacy PBX using our EV connect solution.
EVA (Evolution Virtual Agent) is reducing calls to hotel agents by over 60%
Helping improve the services offered to guests whilst reducing costs.
The EVA can also answer external calls and replace any existing auto attendant that may be in place.
BENEFITS OF EVA
Wait Times Reduced
Abandoned Calls Reduced
Guest calls dealt with more efficiently
Cost Saving
Staff Utilisation Efficiencies
Customer can create their own EVA
Guest query analytics
Increased call handling capacity
Enhanced Guest Experience
Watch our short video which explains the benefits of EVOLUTION Virtual Agent
Potential savings of
$
0
a year *
0
%
Reduction in calls to agents
0
SECONDS
call time reduced by
0
%
call wait time reduction
*cost saving calculated on a year in operator costs for every operator using EVA.
Integrations
EVA integrates with the following services
Facebook Messenger
Signal
Resources
Download the latest details on our solutions here
LET US HELP YOU
Thinking about installing an EVA but not sure what the options are?
Book a free demo to see our EVA can transform your hotel, or give us a call and we can give your advice, we specialise in hospitality communications – talk to Fourteen IP.
