INTRODUCING EVOLUTION VIRTUAL AGENT

Our AI assistant EVA is here and is transforming the hospitality industry by reducing costs whilst increasing guest satisfaction. EVA uses advanced AI to learn what and how yours guests require; it doesn’t not just use Voice as it can communicate with your guests using WhatsApp and Facebook messenger. EVA integrates with your existing housekeeping and maintenance software and can reduce calls to human operators by more than 60%. Eva allows you to concentrate on providing your guests the personal touch by dealiting with all your main enquiries and requests. EVA works with Evolution Voice, SIP trunks and legacy PBX using our EV connect solution.

EVA (Evolution Virtual Agent) is reducing calls to hotel agents by over 60%

Helping improve the services offered to guests whilst reducing costs.

The EVA can also answer external calls and replace any existing auto attendant that may be in place.

BENEFITS OF EVA

Wait Times Reduced

Abandoned Calls Reduced

Guest calls dealt with more efficiently

Cost Saving

Staff Utilisation Efficiencies

Customer can create their own EVA

Guest query analytics

Increased call handling capacity

Enhanced Guest Experience

Watch our short video which explains the benefits of EVOLUTION Virtual Agent

Potential savings of

$ 0
a year *
0 %
Reduction in calls to agents
0 SECONDS
call time reduced by
0 %
call wait time reduction
*cost saving calculated on a year in operator costs for every operator using EVA.

Integrations

EVA integrates with the following services

WhatsApp

Facebook Messenger

Signal

Resources

Download the latest details on our solutions here

LET US HELP YOU

Thinking about installing an EVA but not sure what the options are?

Book a free demo to see our EVA can transform your hotel, or give us a call and we can give your advice, we specialise in hospitality communications – talk to Fourteen IP.