INTRODUCING EVOLUTION VIRTUAL AGENT
Our AI assistant EVA is here and is transforming the hospitality industry by reducing costs whilst increasing guest satisfaction.
EVA uses advanced AI to learn what and how your guests require; it doesn’t just use Voice as it can communicate with your guests using WhatsApp and Facebook messenger. EVA integrates with your existing housekeeping and maintenance software and can reduce calls to human operators by more than 60%.
Eva allows you to concentrate on providing your guests the personal touch by dealing with all your main enquiries and requests. EVA works with Evolution Voice, SIP trunks and legacy PBX using our EV connect solution.
Download our free guide to the “Ten reasons hotels are adopting AI”
EVA (Evolution Virtual Agent) is reducing calls to hotel agents by over 60%
Helping improve the services offered to guests whilst reducing costs.
The EVA can also answer external calls and replace any existing auto attendant that may be in place.
BENEFITS OF EVA
Wait Times Reduced
Abandoned Calls Reduced
Guest calls dealt with more efficiently
Cost Saving
Staff Utilisation Efficiencies
Customer can create their own EVA
Guest query analytics
Increased call handling capacity
Enhanced Guest Experience
Potential savings of
Integrations
EVA integrates with the following services
Facebook Messenger
Signal
Resources
Download the latest details on our solutions here
