Fully Managed Hospitality Telephony Service

The chosen solution for major global and regional hotel brands worldwide.

Live in 13 countries – connecting over 150,000 hotel rooms.

Move to the cloud

Our EVOLUTION Voice service is a cloud based telephony service that has been tailored to the needs of the hospitality sector. Important calls reach you when you want, where you want, how you want and on the device you want. Whether it’s at a desk phone, roaming the premises on a cordless phone, working from a home office or even out on the road on your own mobile phone, you never have to miss a call.

Our EVOLUTION Voice cloud-based telephony services replaces an existing on-premises telephone system or PBX with a virtual phone system that is hosted remotely in secure data centres, offering enhanced business continuity, flexibility and scalability. It offers a comprehensive feature set for both guests and staff including call centre and mobility applications and works with most existing bedroom telephones.

EVOLUTION Voice is perfectly placed to offer extension dialling between sites, access to online enterprise directories, mobility (integration with mobile phones) and advanced features for everyone. Staff have access to web portals and toolbars on their desktop to manage calls and can have feature-rich handsets that support HD Voice for a dramatically enhanced call experience.

Join the Evolution

Watch our short video which explains the benefits of EVOLUTION Voice

Carrier Grade Reliability

At the heart of EVOLUTION Voice is the world leading BroadSoft hosted VoIP platform, that operates in a carrier-grade environment that is more reliable than any on-premises based service. BroadSoft leads global UCaaS market.

Used in conjunction with Tiger or SDD Jazz, our EVOLUTION Voice telephony solution offers call accounting, guest voicemail and wake up services, completing a flexible, cost effective telephony service with minimal up-front expense and pricing linked to hotel occupancy and connectivity to all major PMS systems.

One of the many benefits to this hosted telephony service is that is available across multiple hotels and multiple countries, so multiple hotels can take advantage of free hotel to hotel calls and shared staff resources if needed.

Evolution Voice Highlights

Features include:

  • Solutions for Select & Full Service Hotels & Resorts
  • Flexible commercial options 
  • No need to change your guest telephones

  • No requirement for new cabling

  • Integration with all leading PMS systems

  • Huge range of high end features available

  • Audio and multimedia conferencing options

  • Productivity enhancing mobile integration for staff


Why is Evolution Voice the Leading PBX Solution for your hotel?

Flexibility alongside reliability

Evolution Voice has been designed for hotels, not just ‘hotels’ but with options for select/focused service hotels as well as full service hotels and resorts. We have products for both alongside a range of productivity enhancing, cost saving features such as our mobile apps that allow users to operate from a single device to cover telephony as well as other functionality such as Push to Talk (PTT) and guest services applications.

Our commercial models allow payments to be reduced, spread over time and we also over a $0 initial fee option to help keep your capital spend to an absolute minimum.

Adding and removing licences is a breeze and we can even de-activate guest rooms for a period of you are closed during winter or perhaps during a refurbishment.

Find our more

Case Studies, Top Ten Reasons & More

EV Select – Designed for Select & Focused Service Properties

EV Select Features include:

  • Reduced capital & operating costs
  • Retain your existing guest telephones
  • No need to change your cabling
  • Flexible commercial options

  • Call Accounting, Wake Up & Guest Voicemail
  • Integration with all leading PMS systems

  • Audio and multimedia conferencing options

  • Productivity enhancing mobile integration for staff

Let us help you

Thinking about moving to the cloud but not sure what the options are?

Get sound advice from a company that specialises in hospitality communications – talk to Fourteen IP.

Get in Touch

For more information about EVOLUTION Voice CALL US click the box to send us an email or complete the form below and we will be in touch and delighted to help.